I bought a Genius product seven days ago. Where can I find it? Input Device Connectivity Technology. The computer responds to the clicks, but the computer does not respond to any pen movements. It could be frequency interference between the monitor and the tablet. There is no App for Mac. Did you install the latest driver?

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You could use the pen and mouse as an alternative.

Genius MousePen 8×6 |

Can anything be done about this? The tablet mouse cursor is shaking that I cannot move it. Why does the tablet battery die so quickly? Unfortunately, the PenDrawer App only works with Windows. I need a service manual to check for potential mousepeh, so can repair it ourselves. It could be a tablet battery problem. Thanks for your feedback, it helps us improve the site.

System Requirements OS Required. This is normal when using it. The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too. Tablet display keeps blinking, mouse and pen are not working.


Did this solve your problem? Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

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If unsure, contact customer support for assistance. Can I add a signature panel on the tablet for Excel or Word files? Whenever I would touch the tablet pen to the tablet itself, and Mousepeen hold still, the cursor keeps jumping around. I bought a Genius product seven days ago.

Peripherals by Rick Broida Oct 24, You mpusepen downloading trial software. After I installed Photoshop CS, there is no pen pressure, why? Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. Interface Required Connector Type. There is no App for Mac. Please installed the latest drivers and change a new battery, if the product needs driver and battery.


If the driver does not help, contact customer service.

Maintaining updated Genius MousePen 8×6 software prevents crashes and maximizes hardware and system performance. It could be frequency interference between the monitor and the tablet.

This site in other languages x. What is the license key of Mouselen CS4 Photoshop? Genius MousePen 8×6 Drivers: Test on a different laptop to exclude a USB port problem.

How is the Gold Competency Level Attained? Unfortunately, we do not offer global warranty on our products. Thanks for marking this as the answer.